During the recording process, a user may need to use Pop-Up windows to complete the recording. Errors may occur during data uploads when Pop-Up windows are used in the recording process.
If a Pop-Up window is used in the recording process, the field(s) used in the Pop-Up window during the recording will appear in the upload template. If the fields are mandatory fields for the transaction, they can not be ignored when adding data in the template. i.e. the forward slash ("/") can not be used for that field(s).